What You’ve Tweeted about the Past Year via Tweet Cloud

Via Tweet Cloud, here’s what I’ve been tweeting about the past year:

According to Tweet Cloud, these are my most frequently used words:

  1. innovation
  2. blog
  3. post
  4. social
  5. thanks
  6. reading
  7. enterprise
  8. spigit
  9. friendfeed
  10. google
  11. people
  12. time
  13. cool
  14. tweet
  15. media
  16. tweets
  17. software
  18. business
  19. ideas
  20. love
  21. nice
  22. hamel
  23. yeah
  24. search
  25. facebook
  26. idea
  27. companies
  28. management
  29. company
  30. world

Surprises? Google coming in at #10. I love Google, but surprised I’ve mentioned them that much. And the amount of “positivity” in my tweets: “thanks”, “nice”, “cool”, “love”. You won’t see “hate” making the top 30.

Check yours out at Cloud Tweet. Heads up – it will automatically post a link to your tweet cloud on your Twitter account. This bugs many people who do not like the automatic nature of tweets on their behalf.

My Ten Favorite Tweets – Week Ending 112709

From the home office at a White House state dinner where I just wandered in uninvited…

#1: Time Magazine – The ’00s: Goodbye (at Last) to the Decade From Hell http://ow.ly/Gm0F

#2: Does driving adoption mean being off the point? http://ow.ly/FTza by @bduperrin Good riff on @rotkapchen‘s #e2conf proposal #e20

#3: Remember when Facebook’s Moskovitz left to start a #e20 company (http://bit.ly/5XSap0)? Asana just closed $9m http://bit.ly/6NBoce

#4: RT @merigruber 3 Engaging Platforms – Seriosity, @Spigit, @LithiumTech – New Blog Post: http://ow.ly/Ff24 #BizEx #Funware #e20

#5: These are some great drawings that illuminate the issues: Eight Ways to Kill an Idea http://ow.ly/EYaB #innovation

#6: NYT: The Influence of Zealous Employees http://bit.ly/7cWa4h There’s value in gap betw employees’ & customers’ view of firm (h/t @DUrbaniak)

#7: One of the better explanations of “design thinking”: Design Thinking + Innovation http://slidesha.re/3FxjEG #innovation

#8: Does Super-High IQ= Super-Low Common Sense? http://ow.ly/FLyL Answer? Yes – read about the Clever Sillies

#9: RT @KathySierra: Great writers, teachers, filmmakers, parents, developers, artists… all share a common practice: strategic unhelpfulness.

#10: http://twitpic.com/qjs7l – Every word is misspelled on this sign, but you’ll read it easily

Twitter Suggested User List to Be More Programmatically Chosen

At a conference in Malaysia, Twitter co-founder Biz Stone said the Suggested Users List (SUL), a boon in followers for anyone on it, will be going away sometime in the future:

“That list will be going away,” Stone said at a conference in Malaysia. “In its stead will be something that is more programmatically chosen, something that actually delivers more relevant suggestions.”

See that term? “Programmatically chosen”. Hmmm…

The SUL was hand picked by the staff of Twitter. Which meant if you weren’t included on the SUL, it felt like a snub if you had established a large presence on the service. It was also celebrity-heavy, which was nice if that’s your thing. But people have a range of interests beyond Hollywood and music.

How do you suppose suggested users will be be “programmatically chosen”? My guess is that is that this new reputation score we’ve been hearing about will be part of it.

More broadly, I could see incorporating the same criteria discussed previously in How Should Tweets Be Ranked in Search Engine Results? including:

  1. Relevancy of tweet stream to a subject
  2. Crowdsourced signals of authority
  3. Effectiveness in providing relevant content

Maybe a new user enters key words indicating areas of interest and the Twitter system returns a set of users to follow. Wouldn’t that be a better way?

This all raw speculation on my part. But it would be cool if they roll out a more effective way to match interests to people.

Louis Gray branches out into his own start-up – Paladin Advisors

On his blog, Louis Gray spills the beans on stealthy start-up work he’s been doing the past few months. He is a Managing Director of New Media for Paladin Advisors. Here’s the description of Paladin Advisors:

Paladin Advisors Group is a strategic advisory firm for startups and enterprise companies who are looking for guidance in their marketing, public relations, sales processes, customer influence, Web and social media.

While Louis focuses on web-based social apps in his blog, his work with Paladin includes the enterprise.

For enterprise companies, my focus has been on integrating social media and blogging into their strategies, aligning on messaging with PR, marketing and customer service.

Congrats to Louis, and I love to see him diving into the start-up world himself. The Paladin site is under development, but you can follow Louis (@louisgray) and Paladin (@paladinag) on Twitter.

Twitter to Clean Up Trending Topic Searches – Is This that Reputation Thing?

On Twitter’s blog, they announced an initiative to clean up the spammy tweets that often appear for trending topics. As described from the post:

Today we’re starting to experiment with improvements to trends that will help you find more relevant tweets. Specifically, we’re working to show higher quality results for trend queries by returning tweets that are more useful.

MG Siegler over on Techcrunch and Jolie O’Dell of ReadWriteWeb wonder how this will be accomplished. My guess? Twitter is starting some sort of reputation score for accounts. The lowest-of-the-low accounts in terms of reputation will get shunted aside.

For background on this reputation thing, see a couple earlier posts on this subject:

Included in that second link is this quote from a Rafe Needleman post in May 2009:

Twitter Search will also get a “reputation” ranking system soon, Jayaram told me. When you do a search on a “trending” topic–a topic that is so big it gets its own link in the Twitter.com sidebar–Twitter will take into account the reputation of the person who wrote each tweet and rank the search results in part based on that.

Curious to see how this one plays out.

Tragedy of the Commons: Twitter vs Online Forums

Riding on board a Virgin America flight, I have CNN on my seat media screen. I’m watching CNN much more than I’m usually able to.

I notice those tweets flashing along the bottom of the screen. Some are good. Many aren’t. They are examples of the tendency for online discussions to devolve into name calling, stereotypes and ad hominem attacks.

They remind of the worst sort of comments found on online message boards. The problem with inline message boards is that there is little control by the individual for what they see. It’s not just political discussions. Marketers pollute LinkedIn message boards with their spammy webinar solicitations.

It’s the tragedy of the commons. A common resource – message boards – is overrun by those not providing quality contributions.

With Twitter’s one-way subscribe model, this particular attack on the commons is limited. Why? It’s easy to unfollow those who post irrelevant or non-productive things.

Want to be a participant beyond the amen chorus and fellow polemicists, or get people to actually care about your webinar? Figure out how to engage in an intelligent discussion.

A benefit of Twitter: managing the tragedy of the commons. It should be noted, however, that enabling discussions among multiple people is quite important. Letting multiple people on a thread while preventing the spammers is the next step in protecting and improving the value of the commons.

Demise of tr.im makes me realize I’d pay for bit.ly

URL shortening service tr.im announced that they will discontinue the service. Apparently, they couldn’t find a good way to make money with it:

We simply cannot find a way to justify continuing to work on it, or pay its network costs, which are not inconsequential. tr.im pushes (as I write this) a lot of redirects and URL creations per day, and this required significant development investment and server expansion to accommodate.

Seeing the various Techmeme stories about tr.im, I tweeted this:

Cannot take seriously the advice to stop using URL shorteners after tr.im’s demise. Alternative – use full URLs – is unworkable.

In a twitter conversation with Doug Cornelius, what became apparent to me was not that we should stop using URL shorteners. Rather, we need a service we can rely on. The market will converge on a single majority provider, either tinyurl or bit.ly.

As a user of bit.ly, this dawned on me: I would pay to use the service. Well, the value-added part: analytics. Here’s how I could see it working:

  1. Free: anyone can shorten any URL anytime and use it
  2. Pay: access to clicks and analytics for the shortened URL

Not everyone needs the analytics, so for them, the service is free. For me personally and professionally, it is important to understand the analytics. I would pay for those. Say $1 or $2 per month? bit.ly’s click counts were pretty lousy there for a while, but have improved dramatically the past few weeks.

If that revenue model takes hold, bit.ly gets cash to support its basic service. And it apparently has designs on larger types of data mining ahead.

Sign me up.

Seesmic’s Evolution Is the Latest Example of Innovation in Action

Seesmic logoSeesmic was started as a video conversation platform, a video twitter. The idea is that people interact via videos instead of the written word. Industry leader Loic Le Meur is the founder of Seesmic.

As I’ve written here before in one of my first blog posts, online video is a tough nut to crack. That apparently was hurting Seesmic’s video conversation efforts. As Allen Stern first noted, Seesmic is now de-emphasizing the video platfrom, putting its resources into its growing desktop client to manage Twitter, Facebook and other social media. Loic explains why:

Just because video is too narrow. Very few people do it the way you do. But I agree. I love it. The quality of friendship that were created by the site are just amazing. Just very few people do it. And so if I keep focusing only on that it’s a sure path to failure.

Loic’s honesty is great. It’s also a 180-degree shift for Seesmic. The Seesmic desktop client for managing social media is actually an acquisition the company made. When Seesmic bought Twitter desktop client Twhirl, the intention at the time was to leverage that for its video service. As Loic said at the time:

Twhirl will continue to support Twitter, and Le Meur has no plans to add text nanoblogging to Seesmic. His service is all about video, he says.

But the growth isn’t there for video, and now the company is competing to be the dominant application for managing the social media streams.

Parallels to Flickr and Twitter

As I’ve followed this change for Seesmic, I couldn’t help but notice its parallels to Flickr and Twitter. In the post Strategic Intuition: The Innovation of Flickr and Twitter, I noted that both of those services were actually outgrowths of earlier companies doing something completely different.

Here’s what I wrote for Flickr:

How many people know that Flickr got its start in a massively multiplayer online game? A company called Ludicorp offered this game, which didn’t really take off in usage. But as a part of that game, a Ludicorp engineer created a tool to upload and share photos on a public page. That particular tool got more response than the game itself did. Ludicorp’s Caterina Fake knew she had something of interest on her hands. She scrapped the online game, and pursued the online photo sharing idea.

Here’s where you really need to consider von Clausewitz vs. Jomini. The Jomini style of strategy would have had Fake continue to push on the multiplayer online game. She had a defined objective, and she had to pursue it come hell or high water.

The von Clausewitz and Dharma/Karma perspectives argue that Fake was being given a great gift. Some small piece in all that Ludicorp work was resonating, it just wasn’t the part they had anticipated. Fake had the presence of mind to recognize this, and to pursue the new idea where it took her.

And here’s the background on Twitter:

Interestingly, the roots of Twitter go all the way back to the year 2000. As Steve Parks documents, Jack Dorsey was starting a business at the tail end of the 1990s’ dot com boom. He started a company to dispatch couriers, taxis and emergency services through the web. At the same time, he was an early user of the new LiveJournal blogging service. You can also see that he was aware of AOL’s Instant Messenger application for chatting with friends.

As Dorsey tells it:

One night in July of that year I had an idea to make a more “live” LiveJournal. Real-time, up-to-date, from the road. Akin to updating your AIM status from wherever you are, and sharing it.

He carried this idea around for the next five years, until he had a chance to put it in place as the company for which he worked in 2006, Odeo, was flagging. His idea was coded by Odeo engineers, and Twitter was born.

Major shifts in strategy have actually been quite beneficial. In Flickr’s case, it was a case of going with “what’s working”. In Twitter’s case, it was something of a hail mary that has worked out beautifully.

For Seesmic, this is a case of the former. The desktop client is getting traction, and Loic is smartly pursuing that. Another innovation chapter continues.

My Ten Favorite Tweets – Week Ending 061909

From the home office in Tehran…

#1: RT @Brioneja The Future of Energy: A Realist’s Roadmap to 2050. Which technology will finally free us from oil? http://bit.ly/FXg7A

#2: People’s interest in the real-time web is as much a social thing as it is a need to stay on top of events as they happen.

#3: In case you didn’t know…Atlassian’s new release of Confluence 3.0 includes status updates: http://bit.ly/yNZn4

#4: RT @rhappe the tight engagement you build with a small group will go viral… a big group with a lot of ‘extras’ won’t have the same

#5: RT @prwpmp Very insightful article in today’s WSJ about the power of daydreaming! http://bit.ly/2hJZMs {Daydreaming = AHA! moments}

#6: Which are most likely to survive in social media-driven news world? The mega global media (e.g. NYT), regional newspapers or local papers?

#7: New Spigit blog post: Kaiser Permanente Crosses the O-Gap in Innovation http://bit.ly/PNcom #innovation

#8: What is the magic number where the size of a group outstrips its ability to stay on top of everyone’s ideas? 25? 50? 100? #innovation

#9: Is there such a thing as the “avg distance” between a firm’s employees & its customers? SMBs’ avg distance < enterprises’ avg?

#10: ABC7 prediction market: Will the Dow Jones Industrial Average end 2009 below 2008’s year end close? http://bit.ly/1rjAt My vote = NO

LeadLander – Great Traffic Referral Tracking Service

Leadlander logo

Here’s a quick post about a service we use at Spigit, and that I’ve been digging a lot: LeadLander. LeadLander tracks hits to your website. And I love the data.

I’m not exactly a website SEO expert…OK, I’m not one at all. I see some pretty nice stats for this WordPress.com blog. That’s about the extent of my awareness.

So seeing what data is available is a revelation to me. And as I journey further into my marketing role, I’m coming to appreciate these stats tremendously.

Here’s what LeadLander gives you:

  • Name of companies that visit your site
  • How they got there
  • What pages they clicked
  • Most frequent search terms
  • Country counts for visitors
  • IP geolocation
  • Contacts

It’s that first item up there, the name of the company where the traffic came from, that is most addicting. You can see which companies are interested in what you offer, and how they found out about you.

As I said, I’m relatively new to this website analytics world. But LeadLander has proven to be highly valuable to us in terms of B2B marketing.  For a discussion about LeadLander, and other providers, check out this LinkedIn thread.

My Ten Favorite Tweets – Week Ending 042409

From the home office in Detroit, Michigan…

#1: CNN.com poll asks, “Do you use Twitter?” 331k respondents. 7% yes. 63% no. 30% “what’s Twitter?”

#2: Hey bloggers – make sure your twitter handle is somewhere on your blogs. I like to tweet a link with your Twitter handle. Easy visibility.

#3: My Twitter personality: renowned spamming cautious My style: garrulous academic ROBOT http://twanalyst.com/bhc3 {ROBOT? Say what?}

#4: Great tips about social media releases for companies on @mediaphyter‘s blog by @serena http://bit.ly/s3wQy

#5: Reading: “Don’t cut back on innovation” in Fortune by Anne Mulcahy, Xerox CEO http://bit.ly/OZWHn

#6: Interested in using enterprise 2.0 for innovation? Read this wonderful post by @ITSinsider “Putting 2.0 to Work: Spigit” http://bit.ly/N53bN

#7: With Oracle’s acq of Sun and MySQL, does PostgreSQL now merit a closer look? http://bit.ly/2B8u3q

#8: Fascinating study of high performance work teams. They equally mix advocacy w/ asking & external/internal focus http://bit.ly/qNDtH

#9: Congrats to Ryan Hall, 3rd place in today’s Boston Marathon (2:09:40). Gutsy race he ran today. http://bit.ly/1ay6BF

#10: It was 91 degrees today in San Francisco, & we felt every one of those degrees at my 5 y.o. son’s birthday party. Fun, but smokin’.

Quick Hack for a Twitter Follow Bug

There is a bug in Twitter that causes you to be unable to follow specific, random people. What happens is you click the ‘Follow’ button on a person’s homepage, and you get a message telling you that you’re not allowed to. Or possibly the page just hangs up, without letting you follow.

Jeremy Schultz and I had this issue. We were following one another when one day we noticed that we…weren’t. We’d been involuntary unfollowed from one another.

So we each tried to follow each other again, only to be frustrated by our inability to do so. Neither of us had problems following others.

Then one day, I saw Shel Israel tweet this:

Amazingly, having @cheeky_geeky, block, then unblock me allows me to follow him. @biz please note. Thx, whoever made the recco.

I sent that tweet to Jeremy. He then blocked me on Twitter, then unblocked me. He then reported

@bhc3 It worked! Blocked, unblocked, follow, success. Thanks!

And I’m able to follow him as well.

So there’s your hack to deal with this problem should you encounter it.