FriendFeed adds file attachments. Next up, Google Wave?

FriendFeed just took a fairly significant step forward. And in doing so, I wonder if they have an ultimate destiny as some sort of business platform.

FriendFeed now supports file attachments. When you post a new entry directly to FriendFeed, there is now an option to Add: Files. Here’s a test post I did:

FriendFeed entry with file attachment

You can see the PDF attachment, along with the file size. From an extended conversation by the community with the FriendFeed team about this release, here are some other details:

  • Documents are virus-scanned
  • The amount you upload will be governed by undisclosed limits per file, and in aggregate over a rolling 24-hour period, but most people won’t hit the limits
  • Videos aren’t supported with this release
  • Audio files are limited to 3 per day

Last December, I wrote If You Had to Choose One Form of Digital Communication, What Would It Be? In that post, I assessed six different technologies: email, IM, SMS text, Twitter, social networks, FriendFeed. At that time, I picked Twitter, because I could send directed messages to people. I also added this:

A word about FriendFeed. If they ever decide to support direct messaging and something similar to the @reply tab of Twitter, then they would become my communication mode of choice. There is so much more that can be done there via different media types, along with Rooms and Lists.

Communication Mode Poll 121608

Poll from the December 2008 blog post

Meanwhile, in response to that post many said ’email’. Here are some who provided some explanation, on the blog and on FriendFeed:

For now, I had to choose e-mail, especially for exchange of attachments.

I hope and pray when FF becomes the one and all platform. It is so well thought out. But for now, I wouldn’t be able to function without email. That is my number one choice!

email – still the most versatile, and durable

Email. Free wins. Other things are free but not as full featured.

Email – for better or worse, literally everyone has an email account. Plus it’s essential in the workplace.

Since I wrote that post, FriendFeed has rolled out these three major advances:

  1. Direct messaging
  2. Real-time comments, added to the thread for an entry
  3. File attachments

You see those developments, and you start to realize that, “Hey! They’re building a communication and collaboration platform over there!” They’ve basically answered whatever shortfalls people expressed.

Now social networks are all fun and games, right? So what does this latest release say about FriendFeed’s direction? From their blog post:

We’ve certainly been using this feature internally and have found it extremely useful. We hope it’ll help make you and your collaborators even more productive, and a little more attached to FriendFeed.

FriendFeed is certainly touching on activities that define the work day. I mean, if you look at what Yammer or Socialcast does (e.g. microblogging, direct messages, file attachments, groups), you’ll see FriendFeed is overlapping much of that. FriendFeed, the business application? Certainly it has plenty of revenue opportunities there if the advertising model is not of interest. Well, maybe there are revenue opportunities in the small- to mid-sized business segment.

And a final point. Google Wave is an outstanding technology, with its real-time sharing and communication, server-based access and federated protocol. As I said in my post about Wave, it will be the young guns that incorporate it and advance it inside the enterprise. Since FriendFeed is pushing forward strongly on being a leading company in communication and collaboration, adoption of Google Wave seems like a natural. The federated protocol is a terrific opportunity to create collaborative ecosystems.

I’m sure the FriendFeed team is experimenting with Google Wave right now. We’ll see what they come up with.

The “Turnabout is Fair Play” Strategy for Twitter Auto DMs

How often does this happen to you? You see you’ve been followed by someone. You check out their tweets, decide there’s enough there to warrant a return follow. Soon thereafter, Tweetdeck or email let you know you have a new DM. Oh joy!

It’s one of those damn auto-DMs. Often helpfully giving you links to some thing about which you care little.

Do people like getting these auto-DMs? Here’s a search on Twitter for ‘auto dms’:

Twitter search for 'auto dms'

And check out this FriendFeed discussion from last February. Tiring of these, a thought occurred to me. I can’t stop these auto-DMs. Why not respond in kind?

Send a “return-DM” to the auto-DMer.

I mean, the theory is that the auto-DM might include links you’re interested in. After all, you followed the person, right?

So I’m going to start sending a return-DM back to everyone that auto-DMs me. Note – I’m not going to auto-DM those that follow me. But I do want to make sure whoever takes the time to thoughtfully craft a personal auto-DM, gets the return favor.

My initial return-DM will be:

Hey, love your tweets! Here’s a post I think you’ll enjoy: Enterprise 2.0 and the Trough of Disillusionment http://bit.ly/YSBDk Rock on!

I’ll mix up the blog posts I include. It won’t stop the auto-DMs, but it’ll feel good letting the other person know I’m thinking about them.

My Ten Favorite Tweets – Week Ending 052909

From the home office in Pyongyang, North Korea…

#1: Twitter may add some FriendFeed features to the service, is what @scobleizer heard today at #140tc http://bit.ly/d87Av

#2: Business Week includes the Cisco fatty story in its article about managing corporate reputations online: http://bit.ly/3ZCG9

#3: @justinmwhitaker I take a broader view on innovation. The perception is that it’s all Clay Christensen disruptive. Most will be incremental.

#4: You know what I like about working at Spigit? Plenty of competition out there. Fun to see them laying the smack down on us. Love it.

#5: Four of the most damaging words to corporate innovation an employee can say: “Aww, forget about it” #innovation

#6: Great post on critical distinctions in #e20 use cases, and ‘collaboration’ vs. ‘participation’ by @johnt http://bit.ly/12umLp

#7:  @dhinchcliffe Very keen to hear enterprise perspectives on Google Wave. Will it compete w/ SocialText, Socialcast, CubeTree, Yammer?

#8: When does a company need a dedicated product mgt function? $1.5-$3.0 mm in revenue and/or 20-25 employees: http://bit.ly/C2CTr

#9: Dara Torres sets a new record in 50 meter butterfly http://bit.ly/lsRER And sadly, I find myself wondering how a 42 y.o. is setting records.

#10: Just looked at my E*Trade account for the first time in months. Less bad than I thought.

Three Reasons You Need to Be on FriendFeed *Now*

FriendFeed Triple PlayFriendFeed has got to be one of the most innovative companies around these days. It seems every week, it’s hatched something new with its service. That alone makes it worth being there.

Then there’s the interactions. When those are rocking and rolling, it’s a lot of fun. Even a few Likes and comments are worth the experience. Of course, not everyone is engaged enough on the service to fully benefit from that. Which is something I completely understand, by the way.

I’ve got three reasons you should be on FriendFeed now. Not for the conversations. Not for the real-time experience. But three reasons that will be valuable to you personally.

The FriendFeed triple play.

#1: Google Juice

You likely know the background of much of the FriendFeed team – Google. Yeah, these guys know search. Even more importantly, they know something about how Google manages search.

So it comes as no surprise that FriendFeed can rank pretty highly in Google search results. Here’s a favorite example of mine.

Alex Scoble (yes, Robert’s brother) is planning his wedding reception. One candidate location for the reception was the Hillsboro Cultural Arts Center. But the managers of that location were not very flexible in working Alex and his fiance. On FriendFeed, Alex posted about the Hillsboro Cultural Arts Center, with some comments explaining why he was not going to use them. It’s not a flattering portrayal of the Center.

Well, check out what a search on the Center’s name returns: Alex’s FriendFeed entry is the #6 result.

Not something that Center wants in their search results, but a great way for Alex to let others know about his experience with the Center.

FriendFeed’s Google prowess shows most strongly in name search results.

On this FriendFeed discussion, Mark Trapp noted that his FriendFeed account always ranks higher than his personal site. Well, if you run a search on mark trapp, you’ll also see that his FriendFeed account is ranked #1, ahead of some attorney named Mark Trapp. Without FriendFeed, that attorney would own the #1 search result.

And FriendFeed member Brian Chang noted this back in January: “I just discovered that my FriendFeed comes up on the first page of Google search results for my name. I think that’s the first time something of mine has actually done that.” A quick search on brian chang reveals he’s not on the first page, but he’s still there, among a lot of brian chang sites.

FriendFeed shows up #3 on a search of my own name.

#2: Personal Content Database

Let’s assume you participate in more than one social media site. Maybe Twitter, Del.icio.us, blog and Flickr. FriendFeed, of course, lets you pipe all of that into its site. If nothing else, having one place where you can search for all your content easily is reason enough.

Returning to the search pedigree of the FriendFeed team, there’s a really good reason to have your Twitter account piped in. It makes it easy to find your tweets. As Louis Gray noted last week, it’s much easier to find tweets in FriendFeed than it is with Twitter’s search. On FriendFeed, you’ve got an archive of all your tweets. On Twitter, you don’t.

Here’s an example. I’ve tweeted a few times about “friendfeed” and “search”. On Twitter, I get one result when searching my tweets for those words. On FriendFeed, I get many, as I’ve actually written those two words in a number of tweets. See the screen shots below, which show only a portion of the FriendFeed search results:

FriendFeed vs Twitter search

Remember when the bookmarking service Ma.gnolia lost all its users’ data? If you had saved your bookmarks there, you were out of luck. There was no recourse to getting that data out. In a post here, I noted that bookmark service Diigo lets you save to De.licio.us simultaneously. The idea being that you needn’t rely on just one service, in the wake of Ma.gnolia’s data loss.

Well, that same notion of mitigating your risk carries over to FriendFeed as well. I pipe all my Diigo bookmarks into FriendFeed. So now I have my bookmarks in three places: Diigo, Del.icio.us and FriendFeed. And when I need to look up one of my bookmarks, where do I usually search? FriendFeed.

#3: Tracking Web Content about What Interests You

Probably my biggest use case for FriendFeed is as a tracking platform for various topics I care about. I’ve got a room to track Enterprise 2.0, which I augment with following 70+ individuals from that world. I’ve got a room for tracking my company Spigit, its competitors and the innovation management field.

The importance and value of tracking the Web this way is something I’ve discussed here many times. You can visit those prior posts for greater detail on how and why.

But I’ll say this. Whenever I need to get up to speed quickly on something, setting up these FriendFeed Rooms and Lists is one of the first things I do. You’d be amazed at how effective they are. And unlike a lot of social media monitoring programs, FriendFeed doesn’t cost you a thing (although some would pay for these features).

Wrap-Up

Those are three powerful reasons you should be on FriendFeed. Right now. They don’t require you to get in there and apply Likes and comments to entries if that’s not your thing (that’s powerful in its own right, but more the province of social networks). But you will immediately start benefiting from what the service offers.

Know anyone holding out or just unaware of FriendFeed? Send ’em this post.

My Ten Favorite Tweets – Week Ending 052209

From the home office in Cleveland, Ohio…

#1: One thing I like in what FriendFeed is doing…they’re thinking in terms of business use cases. See Tudor’s comments: http://bit.ly/BEXQd

#2: FriendFeed provides better tweet search than does Twitter, notes @louisgray http://bit.ly/WFyYA

#3: Reading: Nine worst social media fails of 2009… thus far by @mediaphyter http://bit.ly/vvKS0 Two girls, one sandwich? Really?

#4: Bit.ly’s lead developer @nathanfolkman provides insight as to why bit.ly’s click counts can be significantly overstated: http://bit.ly/IgImp

#5: WSJ – Look at This Article. It’s One of Our Most Popular http://bit.ly/Era5b Problem w/ simple popularity – may not mean merit or relevance.

#6: Post on the Front End of Innovation blog: General Mills 5-Step Innovation Program http://bit.ly/ghqhr #feiboston

#7: Post on the Front End of Innovation blog: Great Companies Enable Constant Choices – Jim Collins http://bit.ly/RFWWM #feiboston

#8: This is hilarious – Tweeting Too Hard: A site for shaming the twitteringly self-important http://bit.ly/PCzTD

#9: Anyone remember the 70s song, Escape (The Pina Colada Song)? Happened in real life to one married couple: http://bit.ly/171wjg

#10: Took my 5 y.o. son to a pet store today, where he saw his first chameleon live. Damn thing zapped a cricket w/ its tongue. My boy loved it.

My Ten Favorite Tweets – Week Ending 050809

From the home office in the Nokia Theater, Times Square…

#1: Twitter is working on a reputation ranking for users, to be part of how search results are returned: http://bit.ly/hu3yX

#2: Seeing a number of enterprise 2.0 vendors moving hard into the idea/innovation management realm. Good place to be.

#3: CapGemini – companies that batten down the hatches & stop innovation during the recession will find themselves behind on the upswing #wif09

#4: Christensen – Intel did $18 billion in revenue from ideas generated by employees in breakout groups organized by Andy Grove #wif09

#5: Christensen – Strategy problem for companies. A business model hijacks an idea and forces it to change to conform. #wif09

#6: Christensen – Expensive failure always results when disruption is framed as technological rather than business model terms. #wif09

#7: Saffo – a Stanford colleague says that by 2030, half of all miles driven will be by robots. #wif09

#8: Saffo – you can always tell when a new tech is hot. Single males in that field can actually get a date. #wif09

#9: Nice article in the @latimes about the iconic California fast food chain – In-N-Out: Can perfection survive? http://bit.ly/sZUfb

#10: iPhone effect: my 5 y.o. son was pressing his finger on my laptop screen to navigate on a web page.

——-

You can find me on Twitter at http://twitter.com/bhc3

My Ten Favorite Tweets – Week Ending 050109

From the home office in La Gloria, Mexico…

#1: Not sure if it’s good or bad that I just learned that David Souter is retiring from the Supreme Court via Twitter Trending Topics.

#2: Had to do it, subscribed to @whitehouse

#3: The #TCOT grass roots conservative movement on Twitter is riven by feuding at the top: http://bit.ly/nwr1m

#4: Interested in corporate innovation? Join Forrester’s @oliveryoung & me for a webinar to learn practical ways to improve  http://bit.ly/cGI4W

#5: Reading: How to Get the Most From Your Best Ideas http://bit.ly/kuWci by @Accenture

#6: Looking at BW’s 50 most innovative companies http://bit.ly/18nBe7 How much of what #1 Apple & #2 Google do really applies to most companies?

#7: Reading – Enterprise 2.0 marketing score card: solid ‘C’ http://bit.ly/T1yJi by @sameerpatel Great Google Trends charts

#8: Joined foursquare, which asks you to add/rate stuff for cities. Hard to be hip as a parent, here’s my playground entry http://bit.ly/MBsE4

#9: Really interesting study and hypothesis about how our brains forget/rewrite memories just by recalling them http://bit.ly/1941k8

#10: Today is apparently a big day 4 college acceptance letters. Here’s a post that describes harshest/nicest reject letters http://bit.ly/1anN7p

My Ten Favorite Tweets – Week Ending 042409

From the home office in Detroit, Michigan…

#1: CNN.com poll asks, “Do you use Twitter?” 331k respondents. 7% yes. 63% no. 30% “what’s Twitter?”

#2: Hey bloggers – make sure your twitter handle is somewhere on your blogs. I like to tweet a link with your Twitter handle. Easy visibility.

#3: My Twitter personality: renowned spamming cautious My style: garrulous academic ROBOT http://twanalyst.com/bhc3 {ROBOT? Say what?}

#4: Great tips about social media releases for companies on @mediaphyter‘s blog by @serena http://bit.ly/s3wQy

#5: Reading: “Don’t cut back on innovation” in Fortune by Anne Mulcahy, Xerox CEO http://bit.ly/OZWHn

#6: Interested in using enterprise 2.0 for innovation? Read this wonderful post by @ITSinsider “Putting 2.0 to Work: Spigit” http://bit.ly/N53bN

#7: With Oracle’s acq of Sun and MySQL, does PostgreSQL now merit a closer look? http://bit.ly/2B8u3q

#8: Fascinating study of high performance work teams. They equally mix advocacy w/ asking & external/internal focus http://bit.ly/qNDtH

#9: Congrats to Ryan Hall, 3rd place in today’s Boston Marathon (2:09:40). Gutsy race he ran today. http://bit.ly/1ay6BF

#10: It was 91 degrees today in San Francisco, & we felt every one of those degrees at my 5 y.o. son’s birthday party. Fun, but smokin’.

Not Your Father’s Twitter Anymore – 3 Things the Celebs Change

ashton-puffy

Last week was quite a famous one for Twitter. We had the race to 1 million followers, Oprah joined the fray and Larry King did an hour with Ashton Kutcher, Sean Puffy Combs and other celebrities.

For those early adopters who have been on Twitter for a while, was it a time for rejoicing, as the promised mainstream-land was clearly in sight?

Here’s what Steve Rubel tweeted:

Been thinking a lot about this week’s events and feel Twitter will never be the same.

I suspect there’s truth in Steve’s statement…but the questions are how and does it matter?

It’s early yet, but never too early to consider how things will change. Here are three things I can see changing with Twitter.

  1. Twitter gets younger
  2. Twitter is the new email
  3. Broadcasting on Twitter gets more respectable

Twitter Gets Younger

twitter-age-demographics-2008-2009

Credit: Hitwise

Teens love texting one another, using that familiar 140 character format. So naturally, they dominate Twitter, right? Nope. Until recently, Twitter was dominated by the over 35 crowd.

Twitter is a playground for the professional set, and for social media aficionados in particular. Teens and those in their early 20s are more likely to be found on Facebook and MySpace.

But what happens when Ashton Kutcher, Sean Puffy Combs, Britney Spears and Ryan Seacrest start tweeting?

Psychology Today wrote about a study of celebrity influence on teens. The article noted:

A whopping 60 percent admitted that an idol had influenced their attitudes and personal values, including their work ethic and views on morality. And nearly half said that their idol inspired them to pursue activities including acting, sports, becoming a vegetarian or using marijuana.

You want to keep up with and maybe even talk with your favorite celebrity?  Better get on Twitter. And hey, since you’re on the site, why not share your thoughts about school, the environment, sports, the best beer, good books, etc.? You know, like the celebrities?

As the Hitwise stats show, teens and college students are the last frontier for Twitter age demographics. Look for that segment to grow. Once that happens, a whole new wave of culturally hip companies will hit Twitter.

Twitter: The New Email

The media saturation bombing of Twitter stories is incredible. Oprah‘s joining Twitter has been heralded as a milestone in Twitter’s ongoing march to the mainstream. I was shocked to be followed by a cousin of mine on Twitter. She’s not even on Facebook.

TMZ.com, Us Weekly and other magazines will be in full Twitter fury.

Currently, the question you ask others is, “Are you on Twitter?” This is a bit like asking someone back in the early 1990s, “Are you on email?” Not everyone was.

Twitter becomes the standard way we update everyone, and communicate with the @replies and DMs. Your twitter handle becomes a standard element of your business card:

spigit-business-card-twitterized

Twitter ubiquity.

Broadcasting Gets More Respectable

Ashton Kutcher and CNN both have over 1 million followers. How much listening can they realistically do?

Twitter’s entry box says, “What are you doing?” Not, “What do you want to reply?” The roots of the company are more broadcast-oriented. Not to say conversation isn’t incredibly important to its growth. But many people feel that two-way conversations are all it’s about. The ability to broadcast, without guilt, is the fundamental engine of Twitter’s growth. Otherwise it’s a forum without the threading.

Of course, with broadcasting comes a related media orientation – number of followers. This is something purists decry. But it’s happening. Check out these following/follower stats for some selected users:

twitter-following-vs-followers-for-selected-users

Many celebrities will follow only their close connections, but will be followed by hundreds of thousands. Of course, it should be noted that this dynamic isn’t limited to non-tech celebs. Check out Jason Calacanis and Loic Le Meur pursuing a similar approach.

And had to throw Robert Scoble in there. He’s doing things differently.

But Does It Really Change?

Ultimately, Twitter only changes for you if you let it. If you only follow those that interest them, your experience isn’t going to be any different with Oprah now on the service. And as Steven Hodson notes, people have too much built up with their existing networks to leave.

If you get caught up in the celebrity and start following a lot of them, then you probably are changing your Twitter experience. As long as you’re happy…

My Ten Favorite Tweets – Week Ending 041709

From the home office at Twitter headquarters in San Francisco…

#1: Our long national nightmare is over… @aplusk is the first to hit 1 million Twitter followers http://bit.ly/qMUDN

#2: Watching Larry King show about Twitter. Sean Puffy Combs stresses that if you want followers, you have to have something to say.

#3: My co-worker just noted that @oprah ‘s first tweet was all CAPS. No need to shout!

#4: One thought about the celebrity attention Twitter is now getting. Watch for increased spammers creating accounts to @reply us to death.

#5: Reading: Purpose-Driven Social Media is Key to Elusive ROI http://bit.ly/18voKY by @MiaD

#6: New Spigit blog post: Corporate Innovation Is Not a Popularity Contest http://bit.ly/27omc7

#7: http://twitpic.com/3c9y9 – Noting this for posterity…my blog hit top 10K in Technorati. Even got a little badge.

#8: My son Harrison turns 5 tomorrow. I’m making a card for him with PowerPoint, iPhone pix, Google images and my HP color printer.

#9: The marshmallow Easter peeps…I find myself not sure I’m really loving them as I eat one, but then I strangely crave another right after.

#10: When you hear Journey’s “Don’t Stop Believin'”, do you think of The Sopranos, or the Facebook crew’s video in Cyprus?

My Ten Favorite Tweets – Week Ending 041009

From the home office off the coast of Somalia…

#1: “Never call yourself an expert. Let others think and talk about you as an expert.” http://bit.ly/1yBftl by @centernetworks

#2: RT @dhinchcliffe: Top Five Innovation Killers http://bit.ly/2abnVG Also, #6 – Inability to tap into existing innovation sources

#3: A very interesting read, a useful perspective: Social Architecture http://bit.ly/qynjR #e2.0

#4: @kentnewsome Vista ribbons are almost like re-arranging the keyboard away from qwerty.

#5: Fallout from Twimailer failing to support its emails…I stopped getting both follow and DM notifications. Recommend quitting Twimailer now!

#6: My colleague confirms the social media “dead zone”. He said server traffic at Friendster used to plummet between 12 – 6 pm PT.

#7: Finding myself starting to use Google Tasks more. Biggest hurdle is making it part of my daily routine. It’s happening though.

#8: Marketers’ use of social media, in preferred order: Twitter, blogs, LinkedIn, Facebook http://bit.ly/sH3P

#9: You know those 404 pages that display when a web page isn’t found? They should all be this good: http://bit.ly/2iytO2 (via @mattcutts)

#10: Want more followers? I imagine there are tweets guaranteed to get new followers. Try: “I need some help with social media.”

My Ten Favorite Tweets: Week Ending 040309

From the home office in Detroit, Michigan…

#1: Tim O’Reilly talks about how every appliance has a unique electrical signature. Useful for ID/control. #w2e

#2: Nice shout-out from @jowyang on my move to Spigit http://bit.ly/1aqFO

#3: Writing my own bio for a press release for Spigit. I agree with @tacanderson http://bit.ly/FO7M I find it painful to do these.

#4: Perhaps a note of caution in any Twitter acquisition talks…YouTube may lose $470m this year. http://bit.ly/OxZrx

#5: Gartner predicts that by 2011, enterprise microblogging will be standard in 80% of social software platforms http://bit.ly/4CFdRm

#6: RT @SameerPatel Add Your Twitter Blog to Technorati Directory http://bit.ly/1aEguw by via@labnol

#7: SocialText raises $4.5 mm, lays off six: http://bit.ly/Y3icM In line with the times. Nice fund raise.

#8: Great to meet @thomashawk last night at FriendFeed meet-up. Nice collection of pics of people that were there: http://bit.ly/r1pD

#9: Just finished touring the #w2e floor w/ @mediaphyter Great to meet in person!

#10: Using the word “users” in write-up. Alternative is “employees, customer, partners”, which is wordy. Or “people”, which describes 6 billion.