What factors do SMBs think are most important for innovation?

Thinking

Credit: Holly Marie Photography

I came across an nice 2003 study by Dutch academics titled, SME innovation and the crucial role of the entrepreneur. The study’s purpose was to ask small and midsize enterprises (SMEs) what they viewed the most important factors in innovation to be. In this study, SMEs consist of 100 employees or less.

Rather than have the businesses come up with their own factors, the academics conducted an extensive survey into the prevailing studies on the matter. From this survey, they culled to the 14 most commonly mentioned bases for innovation. The 14 factors

They then asked 167 firms to answer 50 different questions, which resolved to the 14 factors. From these responses, they generated a statistically valid ranking of the what small businesses consider to be the most important drivers of innovation.

Before discussing these ranked factors, it’s interesting to note the academics’ take on this. They came up with a really rough ordering of the most important innovation factors, based on their frequency in research studies. They then compared the research studies to what the businesses themselves identified. It’s of interest to see the discrepancies.

The chart below shows how business ranked the 14 factors, along with their approximate frequency in research work.

SMBs 14 factors for innovation

The findings are useful, and perhaps not surprising. In a firm with under 100 employees, the entrepreneurial zeal of a founder certainly is a key driver of innovation. Unique product advantages make sense as the #2 factor – although perhaps that’s a bit confusing in that innovation produces the unique product advantages.

Innovation culture comes in for #3. This is important, and my guess is that if you were to survey growing sizes of firms, this factor would rise in the rankings.

Check out the full paper for details.

The “Turnabout is Fair Play” Strategy for Twitter Auto DMs

How often does this happen to you? You see you’ve been followed by someone. You check out their tweets, decide there’s enough there to warrant a return follow. Soon thereafter, Tweetdeck or email let you know you have a new DM. Oh joy!

It’s one of those damn auto-DMs. Often helpfully giving you links to some thing about which you care little.

Do people like getting these auto-DMs? Here’s a search on Twitter for ‘auto dms’:

Twitter search for 'auto dms'

And check out this FriendFeed discussion from last February. Tiring of these, a thought occurred to me. I can’t stop these auto-DMs. Why not respond in kind?

Send a “return-DM” to the auto-DMer.

I mean, the theory is that the auto-DM might include links you’re interested in. After all, you followed the person, right?

So I’m going to start sending a return-DM back to everyone that auto-DMs me. Note – I’m not going to auto-DM those that follow me. But I do want to make sure whoever takes the time to thoughtfully craft a personal auto-DM, gets the return favor.

My initial return-DM will be:

Hey, love your tweets! Here’s a post I think you’ll enjoy: Enterprise 2.0 and the Trough of Disillusionment http://bit.ly/YSBDk Rock on!

I’ll mix up the blog posts I include. It won’t stop the auto-DMs, but it’ll feel good letting the other person know I’m thinking about them.