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What You’ve Tweeted about the Past Year via Tweet Cloud

Via Tweet Cloud, here’s what I’ve been tweeting about the past year:

According to Tweet Cloud, these are my most frequently used words:

  1. innovation
  2. blog
  3. post
  4. social
  5. thanks
  6. reading
  7. enterprise
  8. spigit
  9. friendfeed
  10. google
  11. people
  12. time
  13. cool
  14. tweet
  15. media
  16. tweets
  17. software
  18. business
  19. ideas
  20. love
  21. nice
  22. hamel
  23. yeah
  24. search
  25. facebook
  26. idea
  27. companies
  28. management
  29. company
  30. world

Surprises? Google coming in at #10. I love Google, but surprised I’ve mentioned them that much. And the amount of “positivity” in my tweets: “thanks”, “nice”, “cool”, “love”. You won’t see “hate” making the top 30.

Check yours out at Cloud Tweet. Heads up – it will automatically post a link to your tweet cloud on your Twitter account. This bugs many people who do not like the automatic nature of tweets on their behalf.

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My Ten Favorite Tweets – Week Ending 112709

From the home office at a White House state dinner where I just wandered in uninvited…

#1: Time Magazine – The ’00s: Goodbye (at Last) to the Decade From Hell http://ow.ly/Gm0F

#2: Does driving adoption mean being off the point? http://ow.ly/FTza by @bduperrin Good riff on @rotkapchen‘s #e2conf proposal #e20

#3: Remember when Facebook’s Moskovitz left to start a #e20 company (http://bit.ly/5XSap0)? Asana just closed $9m http://bit.ly/6NBoce

#4: RT @merigruber 3 Engaging Platforms – Seriosity, @Spigit, @LithiumTech – New Blog Post: http://ow.ly/Ff24 #BizEx #Funware #e20

#5: These are some great drawings that illuminate the issues: Eight Ways to Kill an Idea http://ow.ly/EYaB #innovation

#6: NYT: The Influence of Zealous Employees http://bit.ly/7cWa4h There’s value in gap betw employees’ & customers’ view of firm (h/t @DUrbaniak)

#7: One of the better explanations of “design thinking”: Design Thinking + Innovation http://slidesha.re/3FxjEG #innovation

#8: Does Super-High IQ= Super-Low Common Sense? http://ow.ly/FLyL Answer? Yes – read about the Clever Sillies

#9: RT @KathySierra: Great writers, teachers, filmmakers, parents, developers, artists… all share a common practice: strategic unhelpfulness.

#10: http://twitpic.com/qjs7l – Every word is misspelled on this sign, but you’ll read it easily

The Annual Thanksgiving Tradition: Alice’s Restaurant

I wrote about Arlo Guthrie’s Alice’s Restaurant last year. So doing it a second year in a row qualifies it as a tradition of this blog now.

Why is Alice’s Restaurant associated with Thanksgiving? From Wikipedia:

Alice’s Restaurant Massacree” [sic] (commonly referred to simply as “Alice’s Restaurant“) is one of singer-songwriter Arlo Guthrie’s most prominent works, a musical monologue based on a true story that began on Thanksgiving Day 1965, and which inspired a 1969 movie of the same name. In an interview for All Things Considered, Guthrie said the song points out that any American citizen who was convicted of a crime, no matter how minor (in his case, it was littering), could avoid being conscripted to fight in the Vietnam War.

Radio stations around the United states seem to play it around 12:00 noon every Thanksgiving. The song is a rollicking 18:33 journey through Arlo Guthrie’s classic guitar and great storytelling.

Below is a screenshot of the video. Embedding of the video has been disabled by request. Click the picture, and you’ll be taken to the video on YouTube.

Happy Thanksgiving!

Blogging Those Tweets? Get Rid of the Nofollows

A regular habit I have is to blog My Ten Favorite Tweets for each week. These are my own tweets, and they mostly contain links to interesting things during the past seven days. One thing I’ve always liked is that I can give “link credit” to the sites that I include in these weekly posts. This blog has a pretty respectable Google pagerank, so it can help other sites posting good content.

But alas, I have come to learn something. Twitter inserts the “nofollow” attribute in any links included in tweets. What is a “nofollow”? From Wikipedia:

An HTML attribute value used to instruct some search engines that a hyperlink should not influence the link target’s ranking in the search engine’s index.

When you paste a tweet from Twitter to your blog, the links include the “nofollow” attribute inserted by Twitter.  See below:

On FriendFeed, I asked some SEO-knowledgeable folks about this “nofollow” attribute I’ve been pasting in to my blog posts. AJ Kohn and Jimminy confirmed that because that “nofollow” is in there, the search engines aren’t giving link credit.

So the great content doesn’t get the credit in search engines it deserves. Now I need to go back and remove those pesky “nofollow” attributes.

Keep this mind if you paste tweets into your blog posts.

Being Upfront Gets Better Results than Trying to Sneak It By

Credit: dbking

I’m generally not tracking the “post ads to your social networks” movement, be it sponsored blog posts or tweeting ads to your followers on Twitter. There is one aspect to it that I think is most important: disclosure. Robert Scoble has a post up, More thoughts on in-Tweet advertising, where he notes that he unfollowed people on Twitter who were running ads:

So, I unfollowed and won’t be looking back. Actually I unfollowed Pirillo too. I don’t think he’s disclosed everything clearly or explained where his ads were coming from and until he does I’ll stay away.

His perspective reminded me of an experience I had years ago in the late 90s when I worked as an investment banker for Bank of America. It taught me the right way to disclose unsavory facts.

Selling a Superfund Deal: The Wrong Way

You know what the Superfund is? It’s the federal government’s program to clean up the nation’s uncontrolled hazardous waste sites. Throughout America, there are parcels of land with dangerous materials in them. Superfund is there to help get them cleaned up.

We had a client, a rising star in the software world, that need financing for a new headquarters in Mountain View, CA. A headquarters built on a Superfund site. That designation, from 8 years before, meant the land had been declared a hazardous waste site. By the time of the deal, the site itself was cleaned up, and was in an “operation and maintenance” phase. Its status was sufficient for the company to build on. But anything with “Superfund” on it is a big red flag in banking. And we knew it.

I was in the debt financing unit, and I worked with our real estate group on this one. After deliberating, we decided to bury the Superfund status deep in the materials selling the deal – in the prospectus, in the deal presentation. Act essentially as if it was a non-event.

Which at this point, was true. The property was clean and ready for development.

It was also a mistake.

Other banks got to the Superfund status of the site as they went through their analysis of the deal, and saw that it had an afterthought treatment. They didn’t like that.

And they didn’t participate in the deal at the levels we had expected. We got stuck with a larger percentage of the deal than we wanted. We scrambled, got one other bank to join and accepted holding a larger portion of the deal.

Wasn’t a pleasant experience. Nope, not at all.

Selling a Superfund Deal: The Right Way

It’s not often in life you get a chance to rectify a mistake so readily. But I did. Several months later, the software company approached us to increase the deal size, by nearly double. You might imagine the trepidation that request caused internally.

To raise double the amount, after having a number of banks turn us down, meant we were going to have to go much deeper in the market. It wouldn’t be easy.

We decided to do it, but with a big shift in approach. We led with the Superfund status. Put it out there, and directly address issues. Create a separate write-up that specifically addressed the Superfund status, the remediation efforts, and the reasons Bank of America was comfortable with it.

When I got out there and presented the deal at the prospective lenders meeting, I talked in detail about the Superfund site, upfront. Amazingly, no one got up and left the meeting. They seemed to take it in stride.

And the result? Easily got the larger deal done, and even increased its size a bit.

Lesson: Don’t Be Cute

What did I learn? People aren’t stupid. Treating them that way is a sure recipe to piss them off. Scoble’s comment illuminates that fact.

I’m not saying openly declared ads will be welcome, but for sure trying to slip ‘em in to the tweet stream is the wrong way to go. There is a “right” way to go about this advertising thing, if it’s going to happen. Acknowledge people’s concerns, and address them intelligently. You’d be surprised the effect that has.

Don’t make your Twitter account a hazardous waste site.

UPDATE: I received an email from the EPA’s Superfund program manager regarding how to find information about Superfund site. I’ve posted it in the comments below.

My Ten Favorite Tweets – Week Ending 111909

From the home office in the restarted Cern Large Hadron Collider along the French-Swiss border…

#1: What Shaun White & Snowboarding Can Teach You About #Innovation http://ow.ly/E8h7 Get exposure for ideas early, so others can digest impact

#2: Managing Employee Innovation Communities (via Spigit blog) http://bit.ly/3SREBr #innovation #e20

#3: City of Manor’s “citizens’ innovation” project (using Spigit) is featured on WhiteHouse.gov blog: http://ow.ly/DURl #gov20

#4: RT @CarolineDangson #IDC Social Survey: workers say they use IM for ‘collaboration’ & social networks for ‘sharing’ – thinking about diff

#5: RT @rotkapchen: RT @wimrampen Social Media Disrupts Decision-Making Process http://bit.ly/2KTUIz (via @GrahamHill)

#6 RT @tjkeitt Starting the process of researching #e2.0 technology pushed into business processes (CRM, ERP, project management, etc.). This is the future.

#7: RT @kevinmarks says @Caterina “Google never got social software – Knol means you have to write a whole article; wikipedia combines tiny contributions” #w2e

#8: Pitching Sequoia? They want to know which deadly sin your company lets customers indulge in http://ow.ly/DGn1 by @glennkelman

#9: Checking out: The Awesomeness Manifesto http://ow.ly/DmID by @umairh Much to love in that one #innovation

#10: Time Magazine is apparently torn between naming Twitter or the Economy as its “Person” of the Year http://ow.ly/CRbB

Early Peek at Speaker Submissions for Enterprise 2.0 Boston 2010

The Enterprise 2.0 Conference Boston Call for Papers has been open for a little over a week now. While the final number of speaker proposals will number in the hundreds (450+ for SF 2009), the initial 29 submissions are a rich vein of current thinking about Enterprise 2.0.

As you can see in the tag cloud from the site, the top tags so far for the proposed sessions are:

  1. technology adoption
  2. social media
  3. best practices
  4. knowledge management
  5. getting started
  6. learning
  7. business case

Technology is the top tag. There’s no denying that technology enables Enterprise 2.0. Adoption is running strong so far. Which is a pretty fair characterization of a key issue in the field. Social media comes on strong. There are plenty of conferences devoted to that topic, and here even a conference primarily addressing to internal collaboration has its share.

A Few of the Proposals

Based on page views, here are the five most popular submissions early on:

Three Keys to a Successful SharePoint Deployment (Rich Blank):

There are 3 keys to deploying SharePoint successfully for a large enterprise: Platform, Governance, and Marketing. The first part involves a stable, available, easily accessible, secure, well performing global technology platform. If users can’t access the environment, they won’t trust it or won’t use it. Next is governance – all things related to the overall project as well as the operational and support involved. Finally there is marketing — you need to market the application to end users, provide quick introductions to get them started, best practices, conduct demos that demonstrate business value, create proof of concepts, and show people what’s possible. You shouldn’t have to provide formal training if you market the application right. Each of these 3 are not mutually exclusive — you can’t have marketing without the platform and good governance.

Driving Adoption is anti-2.0 (Paula Thornton):

There’s way too much 1.0-thinking being applied to the 2.0 era. “Driving adoption” is the antithesis of the fundamental premises of 2.0. Starting with 2.0 axioms is critical to guide any 2.0 initiative.

Connecting the Dots to Competitive Advantage (Jon Ingham):

Enterprise 2.0 can increase efficiencies and help meet business objectives but it can also generate competitive advantage.  To create higher levels of value, the use of social technologies needs to be linked to other organizational enablers, eg HR practices, OD interventions, facilities design etc.  This session will show how.

Lessons from Religion about Evangelizing Enterprise 2.0 (Gil Yehuda):

The E2.0 marketplace has evangelists, non-believers, and faith-based ROI models. But the workplace is modeled after the hierarchy of government and the meritocracy of the marketplace. Wherein lies community? As it turns out, religion can teach us about the nature of community in context of preparing the workplace for E2.0.

Moving Beyond Email — Barriers to Knowledge Management (James Rosen):

Email is fast, free, and easy to use, but it has many limitations, especially in an enterprise context. Yet many employees, especially baby-boomers, rely on it nearly exclusively. This talk examines the use cases for which email is the wrong tool, and how to move to better ones.

That’s just a few of them, check ‘em all out. And be ready to vote come January 2010.

Twitter Suggested User List to Be More Programmatically Chosen

At a conference in Malaysia, Twitter co-founder Biz Stone said the Suggested Users List (SUL), a boon in followers for anyone on it, will be going away sometime in the future:

“That list will be going away,” Stone said at a conference in Malaysia. “In its stead will be something that is more programmatically chosen, something that actually delivers more relevant suggestions.”

See that term? “Programmatically chosen”. Hmmm…

The SUL was hand picked by the staff of Twitter. Which meant if you weren’t included on the SUL, it felt like a snub if you had established a large presence on the service. It was also celebrity-heavy, which was nice if that’s your thing. But people have a range of interests beyond Hollywood and music.

How do you suppose suggested users will be be “programmatically chosen”? My guess is that is that this new reputation score we’ve been hearing about will be part of it.

More broadly, I could see incorporating the same criteria discussed previously in How Should Tweets Be Ranked in Search Engine Results? including:

  1. Relevancy of tweet stream to a subject
  2. Crowdsourced signals of authority
  3. Effectiveness in providing relevant content

Maybe a new user enters key words indicating areas of interest and the Twitter system returns a set of users to follow. Wouldn’t that be a better way?

This all raw speculation on my part. But it would be cool if they roll out a more effective way to match interests to people.

Social Software 2.0: Enterprise Process Ubiquity

In the beginning, there were forums, blogs and wikis. And it was good.

In talking with people about the Enterprise 2.0 industry, I like to insert yet another versioning number scheme:

  • Social Software 1.0
  • Social Software 2.0

Social Software 1.0 was the era of actually creating these open, collaborative applications. The approach of these tools was groundbreaking. Apps for managing knowledge that are open, persistent, easy to create and accepting  contributions from many? This was groundbreaking. The tools of Social Software 1.0 are: blogs, wikis, forums, microblogging, activity streams, tags, social connections.

Social Software 1.0 is the “Tools Era”. Put these collaboration and information sharing tools in place, then let the benefits flow. And the benefits do flow.

But are they flowing fast enough? Will they assume core operational infrastructure status within enterprises? This is the crux of Dennis Howlett’s post, Enterprise 2.0 – the non-debate. It’s a fair question. Dennis notes this in his post:

I’ve also argued that I’ve never heard anyone ask for some Enterprise 2.0 though I’ve heard plenty ask for ERP, CRM etc.

Let’s examine that particular quote for a moment, on two fronts. First is the important point that CRM, ERP and other existing enterprise software address core company activities. Sales? No sales, no company. ERP? You can apply a thousand clerical workers for all the little things needed to manage resources, or organize information systematically to great benefit.

Second is the fact that markets demand these apps. Let’s take a ride in the time machine back to 2001. In the article, CRM Adoption Continues at an Aggressive Pace, this market growth was noted:

Spending on customer relationship management (CRM) applications will grow to $10.4 billion by the end of 2001, a 167 percent increase from the $3.9 billion spent in 2000, according to a report by eMarketer.

An industry on fire, with sales in the billions, that was started sometime in the mid-1990s, and Siebel Systems was started in 1993. So in the course of just a few years, CRM was a bona fide hit inside businesses. Enterprise 2.0 is at an earlier stage in its industry life cycle, but isn’t currently on track to be the size of the CRM market in the next few years.

This isn’t to say Enterprise 2.0 isn’t finding its footing with its tools focus. As Dion Hinchcliffe writes, there has been a significant pickup in corporations’ implementation of these applications: “Just as importantly, we are also starting to see customers implementing Enterprise 2.0 in scale. These typically include enterprise social networking, wikis, and social CRM.”

Look closely at the three types of implementations: wikis, social networking, and social CRM.

Social CRM?

That’s not part of the Social Software 1.0 canon. Rather social CRM is an example of the next generation of social software. Social Software 2.0.

Social Software 2.0: Addressing Existing Enterprise Workflows

Here’s how I define Social Software 2.0:

The integration of collaboration, increased findability, social networking and crowdsourcing into core enterprise activities requiring defined workflows, specific user sign-offs, results measurement and role-based access.

I’ll admit that comes across as a tall order. But it’s a worthy goal. Check out Ray Wang’s ten elements that define the next generation of enterprise business software solutions for a deeper look at these requirements.

The challenge is figuring out where social benefits traditional processes and systems. In Susan Scrupski’s great presentation, Enterprise 2.0 Demystified, there’s this slide:

Susan Scrupski - E2.0 Demystified

Credit: Susan Scrupski, SoCo Partners

There’s an aspirational component to the graphic. “Social ERP” includes a number of nuts-n-bolts activities that all of us can understand: order tracking, purchase orders, inventory management.

What we don’t yet understand is how social gets in there and improves these processes. But Nenshad Bardoliwalla starts us down that path in his post, Is Enterprise 2.0 a Savior or a Charlatan? In the graphic below, he fills in the white spaces of process flows with instances of social software applications (+ email/IM):

Nenshad - social software fills in process white spaces

The graphic starts to describe the way social software could integrate into existing activities of organizations. But it still leaves some questions. For instance, see that wiki in the Contact Center row, to the right of Campaign Management? It’s linked below to the Sales and Quotation Analysis process.

In Social Software 1.0, that’s a standalone wiki. I’m a fan of the notion that collaboration needs to occur in-the-flow of work. And having a separate wiki for collaborating on a customer quotation analysis makes it tougher to get usage.

In Social Software 2.0, that’s a collaborative space integrated into a sales force automation application. The customer quotation analysis occurs right where all the “action” occurs in the effort to win new business.

Some Examples of Social Software 2.0

With the luxury of a blank blog page, I’ve got the freedom to suggest a few examples where collaboration and crowdsourcing can be more integrated directly into corporate activities.

B2B Sales: The process of pulling together a proposal in the B2B market generally requires involvement of several parties. This is a process screaming for collaboration, visibility, searchability and persistence. It also has deadlines, and sign-offs by executives. Generally, tapping an existing database of customer information is required too. Embedding a wiki-like experience in CRM, along with the deep database access and project dimensions would be valuable.

Procurement: Enterprises buy mountains of things. Inevitably, some of it doesn’t work out as well as expected. As employees order and request items, allow them to rate and comment on existing contracts. By sharing their experiences, employees provide procurement managers with insight into the quality of suppliers. And employees can describe evolving needs. The workflow aspect of this occurs when the crowdsourced rating falls below some threshold, triggering a required review by the procurement manager.

Product Management: If you’ve ever done product management, you know that you’ll receive plenty of individual ideas on what’s needed. Business units, sales, marketing, engineering, customer service…all have strong opinions on what should be included. Putting all these internal constituencies together on a common platform to identify ideas and get crowdsourced input on the most pressing features would be a tremendously helpful. The process would need to include analytics to filter through them, and workflow to flesh out features and get sign-offs. Example: Spigit innovation management.

There are myriad corporate systems and processes where some elements of social can be leveraged to improve operations.

Sameer Patel, in his post Why Process Barfs on Social, includes this tweet by (now former) SAP EVP Zia Yusuf:

@dahowlett blog and wikis will not drive value alone, I think the trick here is to connect “crowd insight” directly into specific bizprocess

And Helpstream CEO Bob Warfield adds this thought:

What we’re lacking is simply a harmonious marriage of these two.  Social should be integrated into specific business processes, perhaps many if not most specific business processes.

What we’re seeing is the natural maturation of an industry. Tools were needed to establish the Enterprise 2.0 field in the first place. Now it’s time to apply these tools, and social computing concepts, to the mainstay activities that drive businesses.

What Form Will Social Software 2.0 Take?

The maturation of the social software industry beyond tools to deeper integration into existing business processes will have parallel development paths:

  • Established enterprise applications will add social elements to their offerings
  • General purpose collaboration and social network providers will develop features addressing specific types of traditional activities
  • Social software platforms focused on delivering value in a specific core business activity

Like most enterprise software markets, there will be room for all three types of offerings. I think it will be hard to dislodge best-of-breed for the biggest systems: ERP and CRM. Those vendors will add social elements as time allows, and nimble small companies will offer plug-ins that supplement their offerings. Most other systems in the enterprise will be up for grabs if there’s a better way.

I’ll close with another quote from Bob Warfield with regard to how the Social Software 2.0 landscape will play out:

No touchy feely stuff allowed.  You can’t just be about making things “better” or “empowering people.”  Passion is great, but call your shot, and if the ball doesn’t go into that pocket, you’ve scratched and forfeit the game.

My Ten Favorite Tweets – Week Ending 111309

From the home office in my watery swimming pool on the moon…

#1: RT @innovate: The 50 Best Inventions of 2009 http://ow.ly/BVB0 #innovation I like #40 Edible Race Car. #9 Tweeting by thinking?

#2: RT @lindegaard: Tough Questions and Great Answers: General Mills Steps Up to the Open Innovation Plate: http://bit.ly/2nEXSv

#3: Microsoft Bing team gets kudos for #innovation. First tweet search, now Wolfram|Alpha integration http://ow.ly/BrHC

#4: Is Twitter Trying to Lure You Back to Twitter.com? http://ow.ly/AfcU by @robdiana > Maybe a way to drive page views for ads?

#5: Regarding new Twitter retweet function, @stoweboyd has some good points about it http://ow.ly/AIl7 Inability to add text is a miss

#6: October was a slow traffic month for the social networks, in a detailed look by @louisgray http://ow.ly/BCgU Facebook still growing

#7: UK Guardian discusses how to deal when your boss is on Twitter (& links to my #cisco fatty blog post f/ March) http://ow.ly/Bkrf

#8: Check out: Driving Adoption is anti-2.0 http://bit.ly/1ksZAr #e2conf > Leave it to @rotkapchen!

#9: Do we create the world just by looking at it? http://bit.ly/1kdTOs “Human body is a just barely adequate measuring device” #quantumphysics

#10: Commentator on NPR this AM criticizes Californians for social liberal/fiscal conservative & not wanting taxes. Western libertarian strain!

Louis Gray branches out into his own start-up – Paladin Advisors

On his blog, Louis Gray spills the beans on stealthy start-up work he’s been doing the past few months. He is a Managing Director of New Media for Paladin Advisors. Here’s the description of Paladin Advisors:

Paladin Advisors Group is a strategic advisory firm for startups and enterprise companies who are looking for guidance in their marketing, public relations, sales processes, customer influence, Web and social media.

While Louis focuses on web-based social apps in his blog, his work with Paladin includes the enterprise.

For enterprise companies, my focus has been on integrating social media and blogging into their strategies, aligning on messaging with PR, marketing and customer service.

Congrats to Louis, and I love to see him diving into the start-up world himself. The Paladin site is under development, but you can follow Louis (@louisgray) and Paladin (@paladinag) on Twitter.

Enterprise 2.0 Conference Gets All Social in Its Call for Papers

E2.0 Conference logo PNGThe Enterprise 2.0 Conference has opened its Call for Papers for the Boston 2010 show. And boy, it’s changing things up. In a good way.

The Conference is using Spigit to manage the collection and selection of proposals for sessions at the Boston event. What this does is make the whole process more transparent, shareable and collaborative. More on that in a minute. First…

Anyone remember what it was like to go through the session proposal process?

  • We’d submit our proposals into the SurveyMonkey tool. We then didn’t see them for a while.
  • Couldn’t get community feedback to improve your proposal prior to the start of the voting.
  • Once the voting began, there were 16 pages of proposed sessions. And each page had like 20 proposals on it. You couldn’t page ahead, so taking the survey was an onerous process.
  • If you have an interest in a specific category, it was impossible to drill down to just those proposed sessions in that category.
  • You couldn’t share specific proposals with others (“um…page forward to page 13…yeah, middle of the page…you see it?”).
  • You had to be ready to decide on every one of the proposals during your one login session, otherwise forget it.

My guess is that most people taking the survey read less than 25% of them. Just too painful.

The Enterprise 2.0 Call for Papers was clearly in need of some…Enterprise 2.0.

Now This Is How We Do It

Much is different in the Boston 2010 Call for Papers process. It’s a much more Enterprise experience for participants. In fact, let’s examine the new process under the FLATNESSES framework, introduced by Dion Hinchcliffe.

FLATNESSES

Freeform: Each proposed session is entered into an initially blank description field. It’s up to each person what to write. Links and formatting are available. Now there is some structure, as the Enterprise 2.0 Conference has some information it needs for every submission.

Links: Each proposal has its own link, making it shareable on Twitter, Facebook and other social media sites. Individuals will also have their own social profile, with a unique URL. Links can also be embedded inside each session proposal.

Authorship: All contributions – proposals, comments – on the Call for Papers are linked to the person who made them. This makes it easy to find people with relevant interests.

Tagging: Each submitted proposal can be tagged for extra context. These tags then become part of a tag cloud, and are individually searchable.

Network-oriented: In his blog post, Dion describes this element as “fully Web-oriented, addressable, and reusable”. That describes the proposals for Boston 2010 versus what they were in SurveyMonkey. RSS feeds allow users to follow the action off the site as well.

Extensions: “Extend knowledge by mining patterns and user activity.” The Spigit platform tracks myriad interactions among participants and content. These interactions are part of the wisdom of the crowd used in advancing proposals through the selection stages. The system will also let you know if a proposal potentially matches one you’ve entered.

Search: All proposals and users are searchable. In fact, there are numerous ways to search for proposals: keywords, tags, category, selection process stage, submitter, modification date and others.

Social: Every contribution is associated to a user, a great start for social transparency. Participants have their own profiles on the platform, making it easy for others to understand their background. Commenting is threaded, allowing different conversations to occur. Individuals can connect with one another on the platform, and see an activity stream for all their connections. Individuals can email one another through the platform (while not revealing the source email addresses).

Emergence: The entire philosophy of the platform is emergence. First, session proposals are posted from around the world, subject only to individuals’ initiative. The community then provides feedback, both extrinsic and intrinsic. The crowd rates the proposals (starting January 2010), which is lets the top proposals emerge for selection to the Boston 2010 Conference.

Signals: Following content and users is an important feature for the new Call for Papers process. RSS feeds can track categories, discussion forums and individual proposal changes. The activities of your social network of tracked, making it easy to jump in. Email notifications are also used to track these areas, in case that’s you preferred signal tool.

I’m looking to forward to seeing how the Enterprise 2.0 community leverages the FLATNESSES goodness in the new Call for Papers process. And you can read more about the different Enterprise 2.0 features of the site here.

So get hopping. Enter a proposal or take a look at what others have already submitted.

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