About these ads

How Are Enterprise 2.0 Vendors Pitching Web 2.0? Using Wordle to Find Out


Recently, a website called Wordle debuted. What is Wordle? You can think of it as similar to a tag cloud, except Wordle analyzes words, not tags. You can see people’s blog Wordles on FriendFeed. Wordles are only graphics – you can’t use them for navigation.

A nice use of Wordles is that you can quickly pick up the pulse of a website. Higher word counts show up as larger fonts, the way tag clouds do.

I wondered what enterprise 2.0 vendors are talking about now. We’re a couple years into the introduction of the term “enterprise 2.0“, made popular by Harvard professor Andrew McAfee. The market is still young, but a decent number of companies have entered the space. Given that they’re selling to corporate customers every day, I was curious as to how their message has evolved.

So I “Wordled” the websites of the following ten enterprise 2.0 vendors:

  1. Jive Software
  2. SocialText
  3. Connectbeam (my company)
  4. Atlassian Confluence
  5. Six Apart Movable Type
  6. Newsgator
  7. Traction Software
  8. Near-Time
  9. SpikeSource SuiteTwo
  10. Worklight

I focused on these pages for the vendors: home page, product pages, “about” page. Let’s see what’s going on out there.

Ten Enterprise 2.0 Vendors’ Wordle

For the Wordle, I removed company and product names to keep it focused on themes.

So looking at this Wordle, what do we see?

Content and information get a lot of play, while knowledge shows up less often in the messaging. That seems about right, doesn’t it? Knowledge is information that you’ve internalized. Well, enterprise 2.0 should help people with that task. Still, it does seem that the focus is on the inputs (content, information), not the outcome (knowledge).

Search shows up a lot. If you’re familiar with the enterprise 2.0 philosophy, creating and finding the good stuff that is locked up in workers’ heads is a key value proposition. Search as a basis for let workers’ connect with one another makes sense. As Nemertes Research notes:

Enterprise search is catching on with enterprises.

If search is the leading use case, what’s the next one? Collaboration. Very much in keeping with the web 2.0 ethos. After that, we see learn and networking as important use cases.

Note that RSS is only slightly bigger than email. A good acknowledgment of what the leading application in the enterprise continues to be.

Social as a top word is no surprise. Isn’t that the premise? Community falls in a similar vein.

Two other words I found interesting: can and new. Can is very much in keeping with the spirit of enterprise 2.0. Companies continue along the adoption curve, but there’s lot of opportunity out there. So emphasizing what you can do is in keeping with the state of the market. New has a similar vibe. The sector is continually iterating and innovating. Web 2.0 moves fast, and vendors have to be nimble to keep up.

Finally, note that Microsoft and SharePoint show up in the Wordle, but not Oracle, SAP or IBM. In terms of incumbent corporate software, Microsoft is the most pervasive and has enterprise 2.0 aspects with the collaborative features of its SharePoint application. As InformationWeek notes:

SharePoint dominates collaboration.

Companies’ use of SharePoint and the importance of Microsoft to the enterprise ecosystem is seen in the Wordle.

There are probably other interesting things to be gleaned from this Wordle. What do you see?

I’m @bhc3 on Twitter.

 

About these ads

About Hutch Carpenter
Senior Consultant for HYPE Innovation (hypeinnovation.com)

9 Responses to How Are Enterprise 2.0 Vendors Pitching Web 2.0? Using Wordle to Find Out

  1. Pingback: ITSinsider » Blog Archive » What the heck are Enterprise 2.0 vendors talking about?

  2. Very cool Hutch, I made one for Blogtronix as well.
    Thanks,
    Vassil

  3. robenslin says:

    Very interesting Hutch. Nice article.

    Rob

  4. Lawrence Liu says:

    It’s very interesting to me that the following words don’t show up in the Wordle:
    * Connect
    * Discover
    * Awareness
    * Agility

    But it certainly doesn’t surprise me that SharePoint is there. :-)

    Hey, remind your CTO that we need to sync up soon.

    Lawrence Liu

  5. Rosie says:

    Hi,

    Really great article. I am currently working for a boutique social media agency called viewmy.tv and we are creating corporate social networks to bring large corporations and blue-chips into the Web 2.0 era.

    Our product, brandstation, has core functionality with tailored, bespoke options such as linking to Second Life. All the platforms we make come with our core-technology and are fully branded.

    We are trying to innovate the Web 2.0 revolution by not only providing social networking, but making it accessible and feasible for businesses.

    http://www.brandstation.tv/

  6. Vassil – cool. Available somewhere?

  7. Thanks Rob

  8. Lawrence – thanks. Good point on the missing words. And your note to contact you has been seen.

  9. Pingback: Getting Overly Focused on Your ‘Regular’ Blog Audience « I’m Not Actually a Geek

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 641 other followers

%d bloggers like this: